This page was last updated on 03-02-2022.

We are aware that you are putting your trust in us. We therefore see it as our responsibility to protect your privacy. On this page we inform you which data we collect when you use our website, why we collect this data and how we use it to improve your user experience. This way you will understand exactly how we work.

This privacy policy applies to the services of Funkie House Rotterdam BV. You should be aware that Funkie House is not responsible for the privacy policies of other sites and sources. By using this website, you are accepting the privacy policy.

Funkie House will respect the privacy of all users of its website and will ensure that any personal information you provide to us will be treated as confidential.

OUR USE OF COLLECTED DATA

Use of our services

When you sign up for one of our services, we ask you to provide personal data. This information will be used to carry out the service. The data will be stored on Funkie House's own secure servers or those of a third party. We will not combine this information with other personal information we have.

Communications

When you send e-mail or other messages to us, we may retain those messages. Sometimes we will ask you for your personal information relevant to the situation at hand. This enables us to process your inquiries and respond to your requests. The data will be stored on Funkie House's own secure servers or those of a third party. We will not combine this information with any other personal information we may have.

Cookies

We collect data for research purposes to better understand our customers so we can tailor our services accordingly. This website uses "cookies" (text files placed on your computer) to help the website analyze how users use the site. The information generated by the cookie about your use of the website may be transmitted to Funkie House's own secure servers or those of a third party. We use this information to track how you use the website, to compile reports on website activity and to provide other services relating to website activity and internet usage.

Google Analytics

Through our website, cookies are placed by the American company Google, as part of the "Analytics" service. We use this service to track and get reports about how visitors use the website. This processor may be obliged under applicable laws and regulations to provide access to these data. We have not allowed Google to use the obtained analytics information for other Google services.

Purposes

We do not collect or use information for purposes other than those described in this Privacy Policy unless we have obtained your prior consent.

Craft

Craft is our e-commerce softwear with which we run our webshop, this makes it possible for us to offer all our beautiful products. In Craft your address, name, e-mail & phone number are stored to be able to send your order and keep you informed about it.

Visited

Visited is our e-commerce partner, they are responsible for all technical issues related to our webshop, and they also advise us on online matters. No data exchange takes place with Visited.

Mollie

Mollie makes payment on our website possible. Mollie uses your name, address & email for invoicing and payments. Mollie still shares consumer data with parties such as Klarna or Sofort. The data is only shared in the context of fraud management for consumer protection.

QLS

When you place an order with us, it is our job to get your package delivered to you. We use the services of QLS to perform the deliveries. It is therefore necessary that we share your name, address and place of residence with QLS. QLS uses this information only for the performance of the agreement.

Loyalty card

In our store in Rotterdam we have the option to apply for a loyalty card. The company that makes this possible is called Loyalty card. For this loyalty card we need your name, email, phone number and date of birth. We use these details to create your own unique loyalty card.

Softwear

Because we are a webshop with also a physical store, we use a cash register system that is in contact with our webshop. This cash register system registers all sales, returns and exchanges. In this cash register system there is only exchange on product level, so no personal data is involved.

Mailchimp

We send our email newsletters with MailChimp. MailChimp will never use your name and email address for their own purposes. At the bottom of each email sent automatically through our website you will see the 'unsubscribe' link. You will then no longer receive our newsletter. Your personal data is stored securely by MailChimp. MailChimp uses cookies and other Internet technologies that provide insight into whether emails are opened and read. MailChimp reserves the right to use your data for the further improvement of services and as part of this to share information with third parties.

Changes

This privacy statement is tailored to the use of and features on this site. Possible adjustments and/or changes to this site may lead to changes in this privacy declaration. It is therefore advisable to consult this privacy statement regularly.

Choices for personal data

We offer all visitors the opportunity to view, change, or delete any personal information currently provided to us.

Your rights

Under applicable Dutch and European legislation, you as a data subject have certain rights with respect to the personal data processed by or on behalf of us. Below we explain what these rights are and how you can exercise them.

In principle, to prevent misuse, we only send copies and copies of your data to your e-mail address already known to us. In the event that you wish to receive the data at another e-mail address or, for example, by post, we will ask you to identify yourself. We keep a record of completed requests; in the case of a forgetful request, we administer anonymized data. You will receive all copies and data in the machine-readable data format that we use within our systems.

You have at all times the right to submit a complaint to the Personal Data Authority if you suspect that we are using your personal data in an incorrect manner.

Right of inspection

You always have the right to inspect the data that we process, or have processed, and which relate to your person or can be traced back to that person. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data at the e-mail address we have on record, together with a list of the processors who hold this data, stating the category under which we have stored it.

Right of Rectification

You always have the right to have the data we process, or have processed, which relate to your person or can be traced back to that person, amended. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address we have on record that the data has been amended. Right to restrict processing You always have the right to restrict the data that we process (or have processed) that relate to your person or can be traced back to that person. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address we have on record that the data will no longer be processed until you lift the restriction.

Right to Transferability

You always have the right to have the data we process, or have processed, which relate to your person or can be traced back to that person, carried out by another party. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or records of all information about you that we have processed or that has been processed on our behalf by other processors or third parties at the email address we have on record. In all likelihood, we will not be able to continue providing services in such a case, as the secure interconnection of data files can then no longer be guaranteed.

Right to object and other rights

You have the right to object to the processing of your personal data by or on behalf of Funkie House BV. If you object, we will immediately cease processing your data while we wait for your objection to be dealt with. If your objection is well-founded, we will make copies and/or records of the data we are processing available to you and then cease processing the data permanently.

You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that it does, please contact our contact person for privacy matters.

Modify/unsubscribe from newsletter service

At the bottom of each mailing you will find the option to update your information or to unsubscribe.

Modify/Exclude Communications

If you would like to update your information or have yourself removed from our files, please contact us. See contact details below.

Disabling cookies

Most browsers are set to accept cookies by default, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services, on our and other websites, may not function properly if cookies are disabled in your browser.

QUESTIONS AND FEEDBACK

We regularly review our compliance with this privacy policy. If you have any questions about this privacy policy, please contact us:

Funkie House Rotterdam BV
Korte Hoogstraat 15a
3011 GJ ROTTERDAM
+31 (0)10 – 43 33 507
webshop@funkiehouse.nl